FEATURES OF CDNVOIP HOSTED PBX SOLUTION
CDNVOIP Hosted PBX Solution includes all the calling features you’ve come to expect from an on-site phone solution, plus advanced features as well as web-based management tools.
System Configuration & Management
Our Hosted Phone solution offers the industry standard for reliability, availability, scalability and ease-of-use regardless of your business use.
- Central business number
- Extension options
- Easy, web-based management
- No busy signals
- Comprehensive data security
- Offsite data backups
Call Answering
Your callers can choose where they would like to be directed.
- Automated Attendant
- Custom greetings
- Automated directory
- Day and Night modes
- Direct Inward Dial (DID)
- Call Routing
Call Centers and Queuing
For staffing your own call center and ensuring calls get transferred to the appropriate individuals, call centre features and queuing can help.
- Call queuing
- Call Centre Reporting
- Call-waited signals
- Queue logs
- Voicemail to cell phone
User Experience
CDNVOIP has incorporated features that can help you maximize your business efficiency and customize necessary day-to-day features for all users.
- Find-me / Follow me
- Configurable call preview
- Do not disturb
- Easy, web-based extension
- Call answer
- Voicemail to email
Other Features:
- Find Me/No Answer
- Forward to Voice Mail
- Automated Attendant
- Billing/Account Codes
- Bridged Line Appearances
- Call Forward/Out of Service
- Caller ID (Name & Number)
- Call Waiting/Caller ID Manager
- Direct Inward Dialing
- Directory/Personal
- Distinctive Ringing
- Do Not Disturb
- Call Logs (in/Out/Missed)
- Mobility Apps
- Group Call Pickup
- Hold Hunt Groups
- Meet-Me Conference
- Message Waiting Indicator
- Music on-Hold
- One-Touch Dialing & One-Touch Transfer
- Time-of-Day Call Routing
- Voicemail/Unified Messaging
- Web Portal
- Speed Dial
- Virtual Ring
- Visual Voice Mail
Enhanced Features:
- User Reports
- Call Details
- Internet Monitoring
- Content Filtering
- Remote Access
- Call Centre Reports
- NOC Report