VOIP Features

CDNVOIP Hosted PBX Solution includes all the calling features you’ve come to expect from an on-site phone solution, plus advanced features as well as web-based management tools.

System Configuration & Management
Our Hosted Phone solution offers the industry standard for reliability, availability, scalability and ease-of-use regardless of your business use.

  • Central business number
  • Extension options
  • Easy, web-based management
  • No busy signals
  • Comprehensive data security
  • Offsite data backups

Call Answering
Your callers can choose where they would like to be directed.

  • Automated Attendant
  • Custom greetings
  • Automated directory
  • Day and Night modes
  • Direct Inward Dial (DID)
  • Call Routing

Call Centers and Queuing
For staffing your own call center and ensuring calls get transferred to the appropriate individuals, call centre features and queuing can help.

  • Call queuing
  • Call Centre Reporting
  • Call-waited signals
  • Queue logs
  • Voicemail to cell phone

User Experience
CDNVOIP has incorporated features that can help you maximize your business efficiency and customize necessary day-to-day features for all users.

  • Find-me / Follow me
  • Configurable call preview
  • Do not disturb
  • Easy, web-based extension
  • Call answer
  • Voicemail to email

Other Features:

  • Find Me/No Answer
  • Forward to Voice Mail
  • Automated Attendant
  • Billing/Account Codes
  • Bridged Line Appearances
  • Call Forward/Out of Service
  • Caller ID (Name & Number)
  • Call Waiting/Caller ID Manager
  • Direct Inward Dialing
  • Directory/Personal
  • Distinctive Ringing
  • Do Not Disturb
  • Call Logs (in/Out/Missed)
  • Mobility Apps
  • Group Call Pickup
  • Hold Hunt Groups
  • Meet-Me Conference
  • Message Waiting Indicator
  • Music on-Hold
  • One-Touch Dialing & One-Touch Transfer
  • Time-of-Day Call Routing
  • Voicemail/Unified Messaging
  • Web Portal
  • Speed Dial
  • Virtual Ring
  • Visual Voice Mail

Enhanced Features:

  • User Reports
  • Call Details
  • Internet Monitoring
  • Content Filtering
  • Remote Access
  • Call Centre Reports
  • NOC Report